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Exit Management Solutions Product List

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[Column Vol.2303] Introduction of DX and Future Prospects

[Column Vol.2303] Introduction of DX and Future Prospects

Will DX be the key for the leisure industry to maximize user satisfaction?

In May 2023, the classification of COVID-19 under the Infectious Diseases Control Law was changed to Category 5, marking a significant turning point in the system. The number of inbound tourists, which had resumed in the autumn of the previous year, has gradually increased, and the former vibrancy is beginning to return. The COVID-19 pandemic, which lasted over three years, brought various changes to Japan, both good and bad, but the push for digital transformation (DX) is now urgent. DX is no longer just a passing phase; a vision for the future is needed. This year, with a regulation-free Golden Week for the first time in four years, the leisure industry must further enhance user satisfaction and identify key points to maximize sales. - The essence of new needs understood during the pandemic - Zoos are not unrelated to DX and inbound measures - Providing a more immersive experience through digital devices - "The cliff of 2025"

  • Entrance and exit control system

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[Column Vol.2305] The Future Brought by Ski Data 1/2

[Column Vol.2305] The Future Brought by Ski Data 1/2

[Part 1] What innovative technology drives a future-oriented "customer journey" with innovative entrance and exit management solutions?

The future brought by SkiData LLC, the global leader in entry and exit management, ticket sales management, and visitor management solutions. In recent years, leisure activities and large events that had been suspended or restricted due to the spread of infectious diseases have made a comeback, and the acceptance of foreign tourists visiting Japan has resumed, bringing back active flows of people. In this social context, what are the points that lead not only to the digitalization of operations and improved convenience but also to increased customer satisfaction and revenue? We spoke with Lucas Daxer, Area Manager at SkiData LLC, a top manufacturer of safe and high-quality entry and exit systems for ski resorts, leisure facilities, stadiums, and airports around the world, about the background of their entry into the Japanese market and the various benefits of data utilization. ● World-standard solutions supporting the "entrance" of hospitality ● Benefits of providing a total solution of hardware and software ● Leading the "customer journey" in line with the times ● Solving immediate challenges leads to increased revenue ● Pursuing profit while contributing to society as two wheels of the same vehicle

  • Entrance and exit control system

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SKIDATA at a glance

SKIDATA at a glance

The SKIDATA Group is an international leader in access management solutions.

SKIDATA's solutions have been implemented in over 10,000 facilities, including ski resorts, stadiums, theme parks, amusement parks, and major airports in more than 100 countries worldwide. With a reliable management system, they support safe entry control for people and vehicles. SKIDATA focuses on providing intuitive, user-friendly, and secure solutions, contributing to the efficiency of facility operations and maximizing revenue through high cost-performance. Key benefits of implementing the SKIDATA entry and exit system: - Diversification of ticket sales methods through integration with external ticketing data - Direct entry is realized, eliminating the need for exchange procedures at ticket counters - NFC tickets reduce the risk of unauthorized copying and resale - Paperless tickets and ticketless options save paper resources and reduce the risk of forgetting tickets - Customer demographic analysis based on collected data improves facility services and increases repeat customers - Real-time monitoring of entry status allows for flexible staff allocation adjustments and optimization according to entry conditions - Elimination of simple tasks such as ticket validation and headcount improves efficiency and entry flow - Minimization of health risks through contactless entry

  • Entrance and exit control system

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Stadium and Arena Solutions - For Further Evolution

Stadium and Arena Solutions - For Further Evolution

Comprehensive services at stadiums and arenas bring significant benefits (increased revenue within the facility, customer satisfaction, improved repeat visitors, and cost reduction).

SKIDATA is a reliable one-stop provider with many years of experience in the stadium and arena business. Making the experience of watching events at stadiums and arenas more convenient and comfortable provides significant benefits to the facilities. ● Revenue Opportunity Creation: Offers opportunities to increase revenue through additional services with digital tickets ● Individual Information: Turns tickets into a communication hub for the latest event information ● Personal Authentication: Prevents misuse with NFC tickets that include biometric authentication ● Real-Time Monitoring: Effectively monitors the venue to ensure seamless venue operations ● Visitor Management: Manages access rights and authentication with facial recognition for smooth and stress-free entry With services that genuinely welcome fans, customers are highly satisfied ● Easy Reservations: Adds convenient services such as parking, EV charging, and discounts to online ticket sales ● Secure Digital Tickets: Instantaneously valid, non-reproducible NFC tickets ● Centralized Information Management: All event details are consolidated in one place, eliminating the need to install individual apps ● Smooth Entry: Entry without congestion or waiting times

  • Entrance and exit control system

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SKIDATA Product Implementation Case - Noevir Stadium Kobe

SKIDATA Product Implementation Case - Noevir Stadium Kobe

SKIDATA's entry and exit solutions have been adopted by Noevir Stadium Kobe, which aims to be an innovative and convenient smart stadium.

Noevir Stadium Kobe is the home stadium of Vissel Kobe, which belongs to the J1 League of the Japan Professional Football League, and has been used for many international soccer tournaments, including the 2002 FIFA World Cup. As part of the Smart Stadium initiative, all tickets will have QR codes printed on them starting from the 2020 season. The introduction of the SKIDATA access control solution has enabled smooth entry into the stadium, improving customer satisfaction and reducing operational costs. Additionally, visualizing entry status in real-time has also contributed to the efficiency of daily operations. The SKIDATA solution provides more efficient stadium management and new marketing opportunities. • Smooth entry is achieved through QR code scanning. • Real-time monitoring of visitor numbers and other conditions allows for operational efficiency. At Noevir Stadium Kobe, these initiatives have enabled paperless entry processing with fewer staff, optimizing stadium operational efficiency and reducing operational costs, while also facilitating new marketing that integrates ticket issuance and arrival information for visitors.

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Attraction Park Solutions ~ More Fun, Increased Revenue

Attraction Park Solutions ~ More Fun, Increased Revenue

The comprehensive services at the attraction park bring significant benefits (increased revenue within the facility, customer satisfaction, improvement in repeat visitors, and cost reduction).

SKIDATA is a reliable one-stop provider with many years of experience in the attraction park business. We offer a variety of services starting from the point when customers purchase tickets in advance, aiming to reduce costs while increasing sales opportunities within the park. ● Increased sales through additional services such as dedicated parking and EV charging services ● Savings on printing costs, shipping fees, and handling costs associated with paper tickets ● Labor savings and profit expansion through customer self-service ● Effective monitoring of the facility by managing customer flow and enhancing safety ● Accumulation of data for customer information analysis and cross-selling With our hospitality services, customers are highly satisfied: ● Added convenience with the option to pre-book parking ● Digital passes and tickets provide notifications in case of changes, adding convenience ● Smooth entry with ticket purchases at automatic vending machines ● Convenient EV charging while enjoying the park ● Fastest entry with digital passes stored in wallets ● Convenient consolidated payments for purchases within the park

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